People Management

Don’t judge a penguin by its waddle

I was recently introduced to a wonderful You Tube video (in German) called ‘Das Penguin Prinzip’ (The Penguin Principle). It provides a charming but very poignant reminder that we really […]

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Talk to the hand – or service with a smile?

Task versus people focus – what does your company need? “Mei you!”* (No!) The voice, surprisingly shrill for someone who appears to be asleep, carries across the cavernous room. A […]

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How to pull your teeth back from the edge

“She sets my teeth on edge.” “He makes my skin crawl.” “People like that are just annoying.” Have you ever said that, or, maybe even just thought that, about someone? […]

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Confessions of a Remote Worker

You’re trapped and rooted to your kitchen chair with a new worry line adorning your brow, courtesy of your new line manager. But where did the day go so horribly […]

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Can I give you some feedback?

Is there really anyone out there who hears those word and thinks “oh goody, yes please”? If there is, you’re a much better person than me! Take this example, it […]

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Of squinting cats and great leadership

It’s that tired old question: Can a chubby moggy with a befuddling squint and an inflated ego actually become a great leader? Working from home during lockdown has provided the […]

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Risk: can’t live without it or avoid?

We all perceive risk differently. When you hear the words ‘bungee jumping’, what’s your immediate reaction? Do your fingertips and the soles of your feet start tingling with fear, or […]

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Death of a Sales Manager

My father gave his life to one company, a well-known white goods manufacturer. Trained as an electrical engineer, he started out tightening screws on appliances. But soon he was travelling […]

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